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About Doug Frates Glass
PROCESS
Understanding lead time.
Give us a call and we'll give you an estimated time of completion.
Looking at our collections.
Take a look at the Collections page of our website and choose what is best for your client.
Customizing the colors.
We'll ask you to approve the project before it's produced.
Send us materials necessary to figure out which textures would work best with the room, and to match colors more efficiently.
Please email us pictures of the room to:
df@dougfratesglass.com
Please ship all materials (fabric swatches, mood boards, etc) to:
We send you an invoice.
50% is due upfront and 50% upon completion (upon second approval).
Production.
All of our pieces are hand-blown and custom to your client's specific needs.
Second approval.
We send pictures of the product and you approve the product.
We ship the project to you.
We carefully pack each piece and ship it directly to you or your client.
We install it ourselves.
This is only applicable for larger projects. There is an extra fee for this. Please call to make special arrangements.
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