Process

We at Doug Frates Glass have a rigorous quality check. The studio director, Doug Frates, personally checks all studio pieces before they are shipped out. He makes sure that all custom designs are not only what their clients want, but also what they deserve.

To achieve this top quality, our studio adheres to a thorough system.

Our system starts once your order is processed and the funds have been moved into payable accounts. We carry a normal lead-time of four weeks with a two-week margin. (Note: there is a rush order fee of 10% if your order is needed within two weeks.) Your order’s confirmation date will be set during the initial consultation.

Once your order is processed, you will receive a call from Doug Frates to cover all the details of your design.

Doug Frates Glass delivers stunning art glass that is: made to order, off the shelf solutions with minor alterations, or fully customizable pieces. Custom works from Doug Frates Glass, often created at the request of designers and hospitality industry representatives, can be the perfect fit for any project or space. Choose colors, sizes, shapes and other details to be incorporated into one piece or dozens, depending on your needs.

To perfectly create an environment within your space, we ask to get to know your personalized style and aesthetic. A great way to achieve this, is through your submission of:

  • 1. A design board
  • 2. Color samples
  • 3. Fabric samples
  • 4. A sketch and/or picture of your desired design

We work closely with each client to ensure the details are clear before we confirm your order. Please understand that it is the extra upfront effort that will better define our commitment to you and your clients. Your visionary piece(s) will be completed as American-made art glass handcrafted from the highest quality materials to ensure true, vibrant colors.

Once the order is finished, we will shoot professional grade photos in order to catalog and use for marketing, unless otherwise notified. Once the pieces’ quality and design are approved they will be packed and ready to ship.

Final payment and shipping costs are billed before the piece(s) is/are shipped. There will be an additional charge for custom-concept designs. That cost will be determined based on the overall scope of the project. (Note: Our pricelists are semiannual. However, we only change what is needed.)

Doug Frates Glass also proudly offers installation for our art glass pieces. Please contact us directly for more details on a custom installation for your home or business!

We promise to walk through the ordering processes with you to ensure your satisfaction. At Doug Frates Glass, we are committed to creating singularly beautiful, arrestingly modern, elegant art glass pieces. Our art has the potential to transform your space, helping you express and radiate your creativity and style.

WE CREATE WHAT

YOU IMAGINE

Our company is product-line oriented, providing a diversified selection that remains customize-able to fit your specific project needs.

 

Each work of art is American-made art glass hand crafted from the highest-quality materials to ensure true, vibrant colors. We offer hundreds of color options, from fiery to tranquil, to complement any decor.

 

Custom works from Doug Frates Glass, often created at the request of designers and hospitality industry representatives, can be the perfect fit for any project. Colors, sizes, shapes and other details can be incorporated into one piece or dozens, depending on your needs. We encourage submissions of design boards, photos, drawings, color palettes, fabric swatches, paint samples or any other information that will help us understand your vision for custom-designed glass artworks. We promise to walk through the ordering process with you to ensure your satisfaction.

 

At Doug Frates Glass, we are committed to creating singularly beautiful, interestingly modern, elegant art glass pieces. Our art has the potential to transform your space, helping you express your creativity and style.

If you would like to hear about our latest designs, then fill out the following information and we’ll stay in touch.

Don’t worry…We will never sell your information to anyone.